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Delivery & Returns

Delivery Prices

UK Standard: Free / UK Express: £29.99

With our UK standard delivery service, we aim to print and deliver your wall mural within 3-5 working days upon receipt of payment. We can offer a UK express service for customers in a hurry for their order. We will print and deliver your mural out within 2 working days from payment.

Europe: £29.99 / USA: £27.99 / Canada: £39.99 / Rest of the World: £54.99

General Delivery Information

We aim to print and deliver worldwide orders within 7 working days of receiving payment. We endeavour to deliver in advance of these guidelines, however, please be aware that sometimes circumstances beyond our control may affect a prompt arrival. You will receive an email with your tracking details as soon as your order has been despatched; our courier that can deliver any time up until 5pm.

Your custom wallpaper will be packaged in rigid 1.4 metre long cardboard tubes with extra care taken to ensure that each wall mural is securely packed. We also include a set of hanging instructions, but just incase you’re not sure, you can also take a look at our installation video on how to install your wall mural here. In the unlikely event that your wall mural appears damaged upon delivery, we ask that you sign for the goods as damaged so we can get a replacement sent out to you straight away. Please note: All orders made after 3pm will be processed the following day.

Returns Policy

We take special care when producing every order that comes to us, and all the stages involved during the completion of your order have been created to limit the chance of any problems occurring, and each stage has strict quality control procedures in place to limit any problems arising with orders.

However in the unlikely event that there is a problem with your order, we will do our utmost to make sure that your problem is completely resolved for you as quickly as possible. If your wallpaper arrives and there is a problem, or you’re not happy with something simply contact our team as soon as you can and we will find a resolution for you. We will request images of your mural to make an initial assessment and these can be sent to [email protected] note that once a mural installed we can’t accept any returns

In most cases, if there is a problem we can solve it immediately with a replacement sent on a next day delivery service to you. Due to our products being custom made to fit each customer’s wall size, we’re unable to have goods returned to us simply because of a change of mind or plan. This is because we cannot re-use anything we produce. Under no circumstances can we compensate installation fees from third parties or take responsibility for installation errors.